SolysphereSOLYSPHERE / CUSTOMER CARE
Terms and Conditions
Our Store
This website is operated by solysphere under the Solysphere brand. Contact: [email protected]. Company address: 32 Rue Des Praillons, 77970 Pécy, France.
Products & Prices
Prices are shown in USD. Please review the product materials, garment measurements, colors and care guidance before purchasing. Screen settings may affect color appearance. Product and price information may be updated; the applicable details are those presented for your purchase.
Payment Authorization & Orders
When you submit a payment through an available payment service, you authorize the applicable purchase amount shown at checkout. A payment attempt alone does not establish that payment was completed or an order accepted. An order is accepted when we confirm acceptance. If a payment or order needs clarification, contact our support team.
Order Fulfillment & Shipping
Accepted orders are fulfilled under our Shipping Policy, including the stated handling and transit estimates, shipping area and fixed cutoff time. All orders receive free standard shipping within our shipping area.
Returns & Refunds
Our Return & Refund Policy explains the 30-day return window, authorization process, return shipping responsibilities and refunds. There is no restocking fee.
Contact & Applicable Rights
For product, payment, order, delivery or return questions, email [email protected]. These terms do not exclude rights that cannot be excluded under applicable law.