SOLYSPHERE / CUSTOMER CARE
Shipping Policy
Where We Ship
We ship to all 50 United States and Washington, DC. We do not currently ship to US territories, APO/FPO addresses or destinations outside the United States.
Shipping Cost
All orders receive free standard shipping. There is one shipping method, with a shipping charge of $0.00.
Handling Time & Cutoff
Handling takes 1–2 business days. The order cutoff is 7:00 PM Central Standard Time (GMT−06:00), fixed year-round and not adjusted for daylight saving time. Business days are Monday–Friday, excluding US federal holidays. Orders received after cutoff, on weekends or on holidays begin handling on the next business day.
Transit & Total Delivery Estimate
After dispatch, transit is estimated at 3–4 business days. Handling plus transit gives an estimated total of 4–6 business days, counted under the cutoff rules above. These are estimates, not delivery guarantees.
Delivery Assistance
Please provide a complete and accurate shipping address. For a delivery question, contact [email protected] with your order details.